Singapore, 10 March 2020 - CumulusPro marks the third anniversary of BPO-technology vendor relationship with Digi-TEXX with a count of 25 million transactions processed on CumulusPro BPM Platform.
In 2017, Digi-TEXX and CumulusPro began a collaborative partnership where DIGI-TEXX integrated CumulusPro’s Straatos, a cloud-based Business Process Management (BPM) platform along with multi-input channel solutions into their BPO delivery solutions for their worldwide customers. Today DIGI-TEXX is recognised as one the top high-performance BPO services and solutions providers that are driven by technologies and strong domain knowledge competencies.
“Our successful partnership strives on the shared belief that technology is the key business enabler to driving operational improvements and business innovation in the BPO industry.” says Adeline Tan, Sales Director of CumulusPro. “A successful partnership also means continuous collaboration to understand each other’s business objectively and proactively.”
“Having a collaborative relationship means recognising CumulusPro as a reliable partner in playing an essential part of our infrastructure, operationally and technology-wise in the Digital direction.” Mr. Thoai Nguyen, Director of Digital Business at DIGI-TEXX added. “With DIGI-TEXX receiving the prestigious Vietnam’s 50+10 Leading IT Company in the BPO/ITO/KPO category award in 2019 substantiated that our vendor relationship strategy with CumulusPro is on the right track.”
CumulusPro helps businesses to rapidly transform into digital enterprises by Connecting People, Process and Application. CumulusPro’s cloud-based Business Process Management (BPM) Platform, Straatos, is designed to revolutionise how organisations and public institutions digitally communicate and collaborate with their customers, citizens and partners. Digital enterprises typically improve their customer experience, increase customer’s satisfaction, business efficiency and productivity while reducing cost and time to market.
DIGI-TEXX, with 18 years of experience in BPO global business, offers services and solutions with German technology across different industries which are uniquely tailored to the specific needs of each of their customers. With a trusted global customer network since 2003, DIGI-TEXX is a name synonymous with quality, data security and competitiveness.
Gillian Lim
Sr. Vice President, Marketing
gillian.lim@cumuluspro.com